Wager Report

In Customer Service > Wager Report, you can generate a wager report and download it to your device. In wager reports, you can view how much the player bets and wins in each spin round.

To generate a wager report

1. In the Wager Report window, select and choose date and time

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You can only view wager recorded within 24 hours (1440 minutes) after the selected date.

2. In the +minute field, enter the period of time (in minutes) after the selected date the report should include.
3. If you want to filter the wagers in the report, select or enter value in the following fields:
   - Wager ID: the wager’s unique identifier.

• Player ID: unique identifier of the player in Naga Games’ database.
• Native ID: unique identifier of the player in your database.
• Brand: name of the gaming domain under your group.
• Game: name of the game.
• Game ID: the game’s unique identifier.
• Game type: Type of the game, including Table Games, Slots, Scratch Mini Games, and Cluster Mini Games.
• Bet type: The type of a bet. A bet can be Normal or Prepaid. The prepaid bet is a free spin for a player.
• Bet Status: The status of the bet. A bet can be:
  • PENDING: a bet is newly created and has not been processed by the operator.
  • RESOLVED: a bet is successfully made with the bet result being returned to the player.
  • OPERATOR_UNKNOWN_ERROR: error on operator server.

4. Click on Report.
   Wager report for the player is displayed.

To export a wager report
After generating a wager report, you can download it to your device by clicking on the Export button. The wager report will be downloaded as a CSV file.